Privacy Policy

Welcome to PRAGYASHAL CLOUD Solutions

This Privacy Policy describes how PRAGYASHAL CLOUD Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal data.

By accessing our website and enrolling in our courses, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, enroll in a course, make a payment, or contact us. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and physical address.
• Payment Information: Details related to your course purchase, such as transaction history and payment method information (though we do not store sensitive credit card or banking details directly, as this is handled by our secure payment gateway, Razorpay).
• Profile Information: Your username, password, and course progress.
• Communication Data: Information you provide when you communicate with us via email, support forms, or other channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your enrollment, grant you access to course materials, and provide you with support.
• Payment Processing: To process your course payments and manage your EMI transactions via Razorpay.
• Communication: To send you important updates about your course, account information, and security alerts. We may also send you promotional emails about new courses or special offers, which you can opt out of at any time.
• Service Improvement: To analyze how our services are used and to improve the quality of our courses and website functionality.
• Security: To protect our website and users from fraudulent activity and to ensure the security of your account.

3. Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

• Payment Processors: We share your payment information with Razorpay to process your transactions securely.
• Service Providers: We may use third-party service providers to assist us with website hosting, data analysis, and marketing efforts. These providers are bound by confidentiality agreements to protect your information.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a court order or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

Under Indian law, you have certain rights regarding your personal information. These include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete information.
• Right to Deletion: You can request the deletion of your personal data, subject to legal obligations to retain certain information.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Effective Date" at the top. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using our contact page.